US & Canada

US & Canada


Contact us

Our website is fully operational. From here you can:

You can contact our consultants individually by email and phone, and they can support you with:

  • Arranging site visits
  • Discussing specifications and technical guidance
  • Project pricing

All three of our North American offices are open for new orders, but our service is limited and may take longer than usual.

For sales orders or inquiries, please use the following email addresses:

For Canada:

Update: November 30

Following the cyber incident suffered by the Altro Group on November 3rd and the huge challenges this has presented to us, we have been working consistently to deliver the products you need to complete your projects.

Within days of the incident we had set up manual systems to process existing orders, and our capacity to supply has increased significantly in the last ten days.

Our customer service team is reviewing every order and determining the best way to get your goods to you, whether that’s directly from our warehouses or through our network of distribution partners.

We are already making good progress towards a full recovery, with even more significant progress to come in the next two weeks. We will continue to keep you informed and of course will let you know as soon as we return to business as usual.

We thank you for your continued patience and messages of support during this time.

As with any such incident, as a precaution we would encourage our business contacts to be vigilant for any suspicious activity (for example on emails, bank accounts or credit cards). If you identify or report any such issues we would be grateful if you could please also make us aware as this may assist our investigations. You can do this by emailing your name and contact number only to and someone will call you back.

If you would like us to call you, please leave your number
I would like to hear about your products and services by email