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Guarantees

At Altro, we stand behind the durability and performance of our flooring, wall cladding, and transport flooring solutions. That’s why we offer product guarantees of up to 30 years, giving you long-term peace of mind.

How to request Your Altro guarantee

To request your Altro product guarantee, simply log in or create an account on MyAltro. Once registered, you can:

  • Submit guarantee applications digitally
  • Receive instant confirmation
  • Manage all your guarantees in one secure location

You can also request guarantees on behalf of your customers, making it easier to support your projects and partnerships.

Important guarantee conditions

To ensure your guarantee is valid:

  • Submit the guarantee request form within three months of installation
  • Complete all required fields accurately
  • Upload proof of purchase during request process

Guarantees are only issued when all conditions are met.